If you own a small business, or are planning to own one, then you will need to make sure that you are constantly improving if you wish to be profitable. If you are dealing with a business that deals with selling goods, then there is a lot of risk that may come with it. Here are three ways that you may be able to improve your business. Find the right supplierIf you are dealing with the selling of goods, then this will be the starting point to your sales. When looking for a supplier you should look for one that offers the goods for cheap, so that you can sell your goods at a cheaper rate. Other factors to consider would be the transport. If the supplier requires that you handle the transportation, then you need to factor in the cost of purchasing shipping containers for sale in Melbourne and the cost of transporting the goods from the supplier. You should also not neglect the quality of the products that are being sold by the supplier as they will also play a part in attracting customers. Customer serviceThe success of your business will directly depend on the customers that you get. Keeping your customers happy would mean that they would always want to come back and could also spread the word about their experience. The key to maintaining customer satisfaction is to allow them to communicate with you regarding any enquiries or complaints that they would want to make. Try to keep your replies prompt, as this will be a vital part of maintaining effective communication with your customers. Having effective communication with your customers would in turn improve their satisfaction. Online salesAnother way you can improve your business would be to use the internet for your sales. The internet can be a very powerful tool when used correctly, so you will need to make sure that you take advantage of this. When making online sales you need to decide how much you will need to charge for shipping or if you can provide shipping for free if possible. If you are looking for an international market then you may need to look for container hire Melbourne to be able to ship the goods abroad. If the items that are sold are small enough you could use the mailing system for your shipping.